Brick & Mortar Coffee FAQ
As questions come up in our relationship with our clients and customers, we’ll start to include more in this section.
For now, our most frequently asked question (When is Brick & Mortar Coffee going to open?) has been answered: We are open now.
What about this tasting room?
Our tasting room, located at 1666 E St Louis St, is open to the public from 7am – 3pm. There’s a limited menu, focused on showcasing our rotating selection of coffees. The tasting room differs from a retail coffee shop in a couple of ways: community seating (bar seating and a large community table), coffee-focused menu (just brewed coffee, out cold brew, and a couple espresso based drinks), and it’s a working roastery (pallets, smoke, noise, shipments, importers, cuppings, explosions, etc. Just be prepared).
What kind of consulting and training does Brick & Mortar Coffee offer?
Brick & Mortar Coffee offers consulting (oriented towards those opening/operating coffee shops and restaurants) and training (for both individual baristas and cafe/restaurant staff). We prefer to begin our consulting and training by setting up a time after 3 pm at our brick-and-mortar location, and then spending time with clients in their own cafe on their own equipment. Our consulting includes: equipment recommendations/setup, bar layout/design, coffee menu and recipe development, overall brand development, and manuals/workflow guides, and, of course, coffee roasting. Our training covers everything that touches coffee: slow bar, espresso, customer service, etc.
What discounts do you offer?
We offer a 20% discount on all bulk orders (minimum of 5 lbs or a case of 12 retail jars). Additional discounts are available by setting up a wholesale coffee agreement.
What’s involved in setting up a wholesale agreement?
Nothing crazy. Our wholesale coffee agreements are designed for coffee shops and restaurants, and require a commitment to purchase a minimum of 30 lbs of coffee per month for a period of at least 3 months. We offer additional discounts for longer commitment periods in increments of 3, 6, and 12 months.
If you have any other questions or feedback, send Brick & Mortar Coffee an email at firstname.lastname@example.org.